The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from 3GCUSTOMZ.COM to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to 3GCUSTOMZ.COM shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Macon, GA 31204
    Delivery shall be deemed to have been made by You to 3GCUSTOMZ.COM five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    3GCUSTOMZ.COM
    Macon, GA 31204
    Copyright © 2009-2017 3GCUSTOMZ.COM. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2017 3GCUSTOMZ.COM. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by 3GCUSTOMZ.COM. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of 3GCUSTOMZ.COM or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. 3GCUSTOMZ.COM and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if 3GCUSTOMZ.COM believes that customer conduct violates applicable law or is harmful to the interests of 3GCUSTOMZ.COM and its subsidiaries.



  • Privacy Policy
  • 3GCUSTOMZ.COM use of personal information that you may submit to 3GCUSTOMZ.COM through this Web site is governed by the 3GCUSTOMZ.COM Privacy Policy.



  • Shipping & Delivery
  • At this time, 3GCUSTOMZ.COM ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, 3GCUSTOMZ.COM ships merchandise to Canada and Mexico. If you are located in other international locations please contact 3GCUSTOMZ.COM to see if we can ship to you. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    From the receipt of your order it normally takes us 7-10 business days to complete and make ready to ship. Custom orders run longer so contact us for an estimate. We use FedEx ground for all shipping to the lower 48. So once we ship FedEx can take another 2-7 days depending on where you are located from Macon, GA 31204.

    Shipping and Tracking information. 3GCUSTOMZ.COM does not have "Automatic Email Customer Update" for shipping and tracking information built into their shopping cart software therefore once you place an order no email will be sent to furnish you with your tracking number. If you wish to receive tracking information you must request it by using our “Contact Us” form by clicking HERE or on our website and we will be more than happy to furnish you the tracking information.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. 3GCUSTOMZ.COM is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. 3GCUSTOMZ.COM makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. 3GCUSTOMZ.COM SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL 3GCUSTOMZ.COM BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by 3GCUSTOMZ.COM.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. 3GCUSTOMZ.COM is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not 3GCUSTOMZ.COM.

    The inclusion of material on this server does not imply any endorsement by 3GCUSTOMZ.COM, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although 3GCUSTOMZ.COM tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    3GCUSTOMZ.COM can not promise fitment of there custom fabricated metal products if customer has in any way modified, changed, replaced or swapped any of the vehicles original factory equipment and it's installation thereof.



  • Return Policy
  • New Returns

    You may return uninstalled items that were purchased from our stock up to 3 days after date of purchase (see Parts that are not Returnable below) . Special Ordered Items are not eligible for credit. Items returned after 3 days are subject to a 20% restocking fee. Items must be returned in their original packaging and packaging must be in sell-able condition. No writing on the manufacturer's box that the part was received in. The consumer is responsible for shipping costs of returned parts unless the part was shipped in error or defective when received from us. We will only refund FedEx Ground shipping charges on defective parts or errors that were made by us. All returns must be accompanied with a Return Authorization.

    Special Ordered Items are defined as items that are not currently in our stock, for sale on our website, featured as a promotional item on our website or newsletter or in any other media source. Items ordered with an option like a cut-out are considered a special item.

    Parts that are not Returnable

    Special Ordered Items, parts that have been modified, bolted on, plugged in, painted, parts ordered in an optional finish other than raw steel such as stainless steel, chrome, or show physical signs of use, any item that is returned without its original packaging. Any returns sent without a Return Authorization will not be eligible for credit. Items must be returned within 3 days from the date of purchase to be eligible for credit. Electrical parts are non-returnable.

    Exchanges

    If a part is defective or has been received in error, please contact us for an exchange. To receive an exchange, you may place another order for the part and have it shipped immediately, and upon review of the returned part you will receive a full credit for the part and UPS Ground shipping costs. Or you can send back the original part and upon review of the part we will send a replacement at no charge. Parts that are returned must have a Return Authorization attached to receive credit.

    Using the Return Authorization

    To receive a return authorization you must e-mail us at sales@3gcustomz.com

    You must provide the necessary information to return an item:

    1) Date of purchase
    2) Invoice number
    3) Contact Info (Your name, Phone number and email address)


    Within 2-3 business days you receive an email with return instructions and a Return Authorization along with shipping instructions. No credit will be issued without prior Return Authorization being obtained first.

    Once you receive the Return Authorization, follow the instructions that were provided. This will insure prompt credit to your account.

    For your protection, we encourage you to send your return via FedEx or Insured Parcel Post. COD's will not be accepted. 3gCustomz will process a credit within 10 working days of receipt of the returned part. The credit will be for the original purchase price of the part/s minus any shipping charges. Shipping charges will not be credited on regular returns.

    If you use a Return Authorization provided by us and your return is not the result of our error or product defect, the shipping cost of the returned part will be the responsibility of the consumer. Upon further review, a full credit will be given on the returned part. If the return is a result of our error (the part you received is not the part you ordered, or the part is defective), we will incur UPS Ground shipping costs of the returned part. Please note all returns must be accompanied with a Return Authorization.

    Contact us at sales@3gcustomz.com if you feel that your return falls outside the guidelines that have been set above. We understand that there will be exceptions to all rules.

    Thank you.



  • Miscellaneous
  • General Information and Product Description - For general information about our products, types of finishes available and information about the finishes, media information, 3G cutout's, product shipping, lead time, test fitment recommendations and tracking of shipments please click HERE for our product description page.

    VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. 3GCUSTOMZ.COM and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of 3GCUSTOMZ.COM shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and 3GCUSTOMZ.COM with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and 3GCUSTOMZ.COM with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by 3GCUSTOMZ.COM. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    3gCustomz Layaway Program Terms and Conditions

    Layaway Facts

    A Layaway contract is three (3) months.
    The minimum order for a Layaway contract is $100.00.
    The Service Fee on all new Layaway Contracts is $10.
    The Cancellation Fee on all new Layaway Contracts is $25.
    The Service Fee and first 1/3 payment is collected when merchandise is put into Layaway.
    The monthly payment schedule for all new Layaway Contracts is 1/3 of the original purchase price and shipping and handling cost.
    As long as the payments are made on time, the merchandise will be held for you.
    Layaway merchandise will be returned to stock seven (7) days after a rejected payment of any form.
    If Layaway merchandise is returned to stock, you are eligible for a refund of funds paid to date minus Service and Cancellation Fees.
    3gCustomz reserves the right to cancel any Layaway Contract for any reason.
    All 3gCustomz non-stock custom orders are not refundable for any reason.

    Authorized Merchandise for Layaway

    3gCustomz fabricated metal products and BigBully products are only eligible for our layaway program.

    Layaway Transaction Rules

    You can use one or any combination of these acceptable payment options: cash, PayPal, credit card (Visa, MasterCard) and cashiers check.
    New Layaway Contracts cannot be created if you have other delinquent Layaways Contracts.
    No partial takeouts are permitted.
    Person initiating Layaway must be the same person finalizing Layaway.
    If paying with PayPal or credit card 3gCustomz will take your card info and charge your account once a month for (3) months starting on the date the sale was consummated. Once the sale is paid in full 3gCustomz will then ship the order.
    Mailed payments can only be made with a cashiers check. Checks will have to clear before crediting your account and before any order will ship.
    No price adjustments are allowed on promotional items, group buys or sale items.
    Upon 3gCustomz receiving your first payment it is understood that you have read and agreed to our 3gCustomz layaway Program terms and conditions.